Dana Kabob – Privacy Policy

At Dana Kabob, we are committed to protecting the privacy and personal information of our customers, employees, and partners. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, mobile applications, or services. By using our platforms, you agree to the terms of this policy. We encourage you to review this Privacy Policy regularly, as it may be updated to reflect changes in our practices or applicable laws.

What Information Do We Collect?

Information You Provide to Us

We collect personal information that you voluntarily provide, including:

  • Contact Information: Your name, email address, phone number, and delivery or billing addresses.
  • Account Information: Usernames, passwords, and other details necessary to create and access your account.
  • Order and Payment Information: Details related to the orders you place, including payment methods (e.g., credit card numbers).
  • Feedback and Messages: Any feedback, reviews, or questions submitted via our website, app, or customer service.
  • Profile Information: Preferences and favorite menu items for a more personalized experience.

Automatically Collected Information

We also collect data automatically when you interact with our platforms:

  • Device and Usage Data: Information such as your IP address, device type, browser, and operating system.
  • Website Interaction Data: Pages you visit, features you use, and actions taken on our website or app.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and personalize content.

How We Use Your Information

The personal data we collect is used to:

  •  Process and fulfill your orders.
  •  Provide customer support and respond to inquiries.
  •  Personalize your experience and improve our services.
  •  Send promotional offers and updates (with your consent).
  •  Analyze how our platforms are used to improve functionality.
  •  Ensure the security of our services and prevent fraud.

Sharing of Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist with payment processing, delivery, and IT services. These providers are bound by confidentiality agreements.
  • Legal Requirements: When required by law or to protect the rights and safety of Dana Kabob and others.

🚫 We do not sell your personal data to third parties.

Technology Provider

The online ordering and mobile applications for Dana Kabob are powered by Fusion FoodTech, our trusted technology provider. Fusion FoodTech is responsible for ensuring the smooth and secure operation of these services. For any questions related to the technology behind our systems, please contact:

  • Fusion FoodTech

201 King St, London, ON N6A 1C9

Phone: 1-833-FFT-0123

Fax: 1855-FAX-2FFT

Email: [email protected]

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and you share your information with us at your own risk.

Your Rights and Choices

You have the right to:

  • Access or Update Information: Manage your contact details and preferences by logging into your account.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by following the link provided in the communication.
  • Request Deletion: Ask for your personal data to be deleted, subject to legal obligations.

Cookies and Tracking Technologies

Cookies are used to personalize your experience on our platforms. You can control or disable cookies through your browser settings, but this may limit certain functionalities.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. In some cases, we may anonymize your data, making it no longer personally identifiable.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically. We will notify you of any significant changes via our website or app. Please review the policy regularly to stay informed about how we manage your personal data.

Contact Us

For any privacy-related inquiries, please contact us at:

📍 3700 Eglinton Ave W, Mississauga, ON L5M 2R9, Canada

📞 Call us: (905)569-7338

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